Our Return Policy
At PC SHOP, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return process.
30-Day Return Window
You have 30 days from the date of delivery to return your items for a full refund or exchange.
Return Conditions
- Item must be in original condition
- All original packaging and accessories included
- No physical damage or signs of use
- Software licenses must be unopened
How to Return
- Contact our support team within 30 days
- Provide your order number and reason for return
- We'll send you a prepaid shipping label
- Package your item securely and ship it back
- Refund will be processed within 5-7 business days
Non-Returnable Items
- Custom-built PCs (unless defective)
- Software with opened licenses
- Digital downloads
- Gift cards
Contact Support
Need help with a return? Contact our support team:
Email: support@pcshop.com
Phone: +1 (555) 123-4567